So, I have to say, the Oculus is great. I have an Oculus Quest and it works perfectly, the games are awesome. I love it all! But a couple days ago, there was this strange glitch that happened. So, basically, on that day, I was playing Beat Saber like normal and at that time my Guardian Boundary was a bit tight so I kept hitting it a lot but it was normal. But then, in the middle of a Beat Saber song, this big black glitch-y type thing appeared almost covering my whole screen. I was so confused so I paused the game. It sent me back to the home page. The home page was normal. I was trying to see what that glitch was and I’m like “What the heck?” So then, I decide to go back in Beat Saber. It was showing the title, it went black to finish the loading as always, but the black screen was going on for a longer time than usual so I decided to quit Beat Saber before anything else happened so I thought “I’m gonna just give Beat Saber a break.” So then I go into Vacation Simulator. It was loading like normal but then when I went to the Vacation Simulator lobby the black glitch thing was there again so I paused the game to look at it again. I took off my headset to see if the glitch thing was caused if my headset was broken but it wasn’t. I checked my controllers too. Just for your further research, the glitch first started in the Beat Saber song called Rum N’ Bass by Boom Kitty. I don’t know if it’s just a glitch in the system or it was because my Guardian Boundary was small. Can you please try and fix it? The glitch was a little scary and I don’t want it to happen again. Thank you for your time.
Hello there, I'm sorry to hear about your experience. That does sound unusual. If you haven't already, could you please contact support here https://support.oculus.com/885981024820727/ so we can look into this for you. Thanks!