Salesforce Authenticator

Name: Salesforce Authenticator
Rating: 4.6 (289 reviews)
Author: salesforce.com

Business

Free

289 Ratings
Ages

4+
Years
Category

Business
Developer

salesforce.com
Language

EN
+ 25 More
Size

66
MB

Salesforce Authenticator adds an extra layer of security to your online accounts as a strong, out-of-band authentication provider. The app sends you a push notification, and you tap 'Approve' for logins and critical actions when it's you, or 'Deny' if it's not. For even more convenience, Salesforce Authenticator can use location services to automatically verify from locations you trust, like your office or home. Better yet, Einstein can save trusted requests for you! Then you need only respond to notifications when something out-of-the-ordinary happens. You can also get a verification code when you need one. The codes also work as a backup authentication method if you're on a plane, or have poor connectivity. This means Salesforce Authenticator also works with third-party services that use OATH TOTP tokens. http://twofactorauth.org. Continued use of GPS running in the background can dramatically decrease battery life. Rest assured, we go to great lengths to ensure minimal GPS use so that Salesforce Authenticator does not significantly impact your battery life.

Ratings & Reviews

4.6

out of 5

289 Ratings

Excellent Authenticator
04/06/2025

vee198764367
Easy to setup, backup and adds the relevant name of the mfa service unlike the Microsoft Authenticator which is clunky and you never quite know whether it’s backing up or not plus very difficult to transfer to another device (authenticated of course )
Excellent Authenticator
04/06/2025

vee198764367

Easy to setup, backup and adds the relevant name of the mfa service unlike the Microsoft Authenticator which is clunky and you never quite know whether it’s backing up or not plus very difficult to transfer to another device (authenticated of course )
The most buggy Authenticator I’ve used
30/10/2022

VanderlayIndustries
Everyone seems to be trying to lock things down with 2FA now. Some do it really well, and others do it in a way that keep you locked out of your own account. The Salesforce Authenticator is tilting towards the later. Super slow approval notifications in the app. Back up works some of the time. Every time I go to log in to Salesforce I have about 75% confidence I’ll actually be able to get in. Until they get my confidence up to 100%, this stays at 1 star. Alternatively, don’t try and do the 2FA yourself and try outsourcing it to people that do it really well.
The most buggy Authenticator I’ve used
30/10/2022

VanderlayIndustries

Everyone seems to be trying to lock things down with 2FA now. Some do it really well, and others do it in a way that keep you locked out of your own account. The Salesforce Authenticator is tilting towards the later. Super slow approval notifications in the app. Back up works some of the time. Every time I go to log in to Salesforce I have about 75% confidence I’ll actually be able to get in. Until they get my confidence up to 100%, this stays at 1 star. Alternatively, don’t try and do the 2FA yourself and try outsourcing it to people that do it really well.
Never authenticates based on location
25/05/2021

Palchan0
Two issues:1. It detects your location fine if you work at some big complex where one address spans a sizeable geographic area, but if you work in a densely populated area, the address you are detected at will change every time you authenticate.2. Even if the authenticator remembers your exact address, it won't automatically approve your login attempt. The app now has a big history of everywhere I've been, but doesn't do anything for me with this information.
Never authenticates based on location
25/05/2021

Palchan0

Two issues:1. It detects your location fine if you work at some big complex where one address spans a sizeable geographic area, but if you work in a densely populated area, the address you are detected at will change every time you authenticate.2. Even if the authenticator remembers your exact address, it won't automatically approve your login attempt. The app now has a big history of everywhere I've been, but doesn't do anything for me with this information.
Best Authenticator App 🔐📱
14/10/2020

Bryan Philips
Hands down the best authentic app for iOS. It is so easy to use. Not to mention it syncs with iCloud so you won’t lose anything if you change phones. Simply the best 👍
Best Authenticator App 🔐📱
14/10/2020

Bryan Philips

Hands down the best authentic app for iOS. It is so easy to use. Not to mention it syncs with iCloud so you won’t lose anything if you change phones. Simply the best 👍

We made automation easier than ever. - Automation is now enabled by default to approve requests that you trust when certain conditions are met. - We added Einstein icons for automation to Salesforce ecosystem accounts the home screen. The automation toggle includes an Einstein icon that is blue when automation is on and gray when automation is off. Accounts include a blue Einstein icon with a check mark if automation is enabled, a gray icon with an X if it’s disabled, and if automation isn’t an option, the Einstein icon doesn’t show up. - We fixed some bugs.

Version 4.7.0 14/04/2025

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: salesforce.com
Size: 66 MB
Category: Business
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Watch
Requires watchOS 3.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 25 more

English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Classification: 4+

4+

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