Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
more App is not always accurate wrt whether bikes are present or available, otherwise very easy to use.
App is not always accurate wrt whether bikes are present or available, otherwise very easy to use.
There are constant problems when trying to hire and return bikes. I check that it’s in an area that’s fine to return the bike and I get fined about 50% of the time with the app saying it’s incorrect. I’ve started taking screenshots of the map display everytime I park to prove that it’s in the pink zone. It’s hard to contact them and impossible to send photo evidence. Where I live in Berlin there are rarely any bikes for use, and the map doesn’t show where they are correctly. In addition the app constantly bugs during use and doesn’t allow you to return the bikes, or says you’ve returned them incorrectly. Often the app isn’t working so you can’t submit feedback. 75-85% of the times I use the app I have a problem.
There are constant problems when trying to hire and return bikes. I check that it’s in an area that’s fine to return the bike and I get fined about 50% of the time with the app saying it’s incorrect. I’ve started taking screenshots of the map display everytime I park to prove that it’s in the pink zone. It’s hard to contact them and impossible to send photo evidence. Where I live in Berlin there are rarely any bikes for use, and the map doesn’t show where they are correctly. In addition the app constantly bugs during use and doesn’t allow you to return the bikes, or says you’ve returned them incorrectly. Often the app isn’t working so you can’t submit feedback. 75-85% of the times I use the app I have a problem.
Loved using the app in Vienna but was disappointed to find phantom charge of 18 euros for apparent bike hire nowhere near where I was staying and late at night. They refused to refund even though I had stat decs evidencing that I was not in that area when the bike was supposed to have been borrowed. Only used it four times. What a pain. Also many of the bike stations are full. So you have to ride around trying to return them. Which I did but still got phantom stung.
Loved using the app in Vienna but was disappointed to find phantom charge of 18 euros for apparent bike hire nowhere near where I was staying and late at night. They refused to refund even though I had stat decs evidencing that I was not in that area when the bike was supposed to have been borrowed. Only used it four times. What a pain. Also many of the bike stations are full. So you have to ride around trying to return them. Which I did but still got phantom stung.
Hi, I’ve used the bikes about eight times and generally it’s been a very effective way of utilising the service.Only a couple of issues is some of the bikes need maintenance because some of the headsets are a bit loose but apart from that all good cheers Richard
Hi, I’ve used the bikes about eight times and generally it’s been a very effective way of utilising the service.Only a couple of issues is some of the bikes need maintenance because some of the headsets are a bit loose but apart from that all good cheers Richard
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.21 23 Mar
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.20 9 Mar
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.19 22 Feb
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.17 29 Jan
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.16 27 Jan
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.13 5 Jan
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.12 09/12/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.11 07/12/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.10 01/12/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.7 12/11/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.6 09/11/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.5 27/10/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.3 12/10/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
v5.2.2 28/09/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements Thanks for riding with us!
v5.2.1 10/09/2025
- Find your perfect vehicle even faster with the new filter option.
- New “No Business Zones” at the edges of our service areas for better overview and easier returns.
- Instantly see which additional bike-sharing systems operated by us are available near you.
- Location permission is no longer required to use the app.
- Plus, smaller improvements & bug fixes.
v5.2.0 31/08/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements Thanks for riding with us!
v5.1.7 11/08/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements Thanks for riding with us!
v5.1.6 06/08/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements Thanks for riding with us!
v5.1.3 20/07/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.1.2 07/07/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.1.1 29/06/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.1.0 24/06/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.0.6 20/05/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.0.5 12/05/2025
- A more precise presentation and clearer explanation of return options and operating areas will make it easier for you to rent and return bikes
- The map view will follow a new, intuitive logic in the future. Bikes and stations will be displayed more clearly than before. Flex zones will be shown in yellow, return streets in white and areas where bikes may not be parked in red. When you select a bike or station, the relevant valid return options will appear on the screen with an explanation
- In the future, the new menu will be integrated below the map with the most important functions for direct selection
- After completing a rental, you now have a ride summary at your disposal
- There is a brand-specific onboarding process for new users
- A renewed help section is available to you. Here you can efficiently report problems with the rental or the bike, view a brand-specific tutorial with the most important steps for correct rental and return, and contact customer service directly
- The wallet feature has been completely revised and now offers you a tidy and appealing overview of available tariffs and links. Here you can also find information about the validity and expiry of existing tariffs and partner subscriptions
- You can now find the app news integrated in the main menu below the map. If there is an important news, a pop-up will appear on the home screen and a notification sign will appear on the app news button. So you are always informed.
v5.0.4 06/05/2025
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
more Version v5.2.21 23 Mar
Data Used to Track You The following data may be used to track you across apps and websites owned by other companies:
Location Identifiers Usage Data Data Linked to You The following data may be collected and linked to your identity:
Financial Info Location Contact Info Identifiers Usage Data Diagnostics Other Data 