AIRBNB MORE THAN AN AIRBNB
The world is endlessly interesting and with Airbnb, you can explore it in more ways than ever. Find remarkable homes, unforgettable experiences and incredible services, all in one app. Get inspired, book and go.
BOOK A HOME AND GO WHERE HOTELS CAN’T
Explore 8+ million holiday rentals in 240+ countries and regions to find the perfect stay for every kind of trip, whether you’re travelling alone or with a group. Use over 80 filtering options to find the amenities you want, like a pool, a kitchen or accessibility features, such as a step-free entry. View all the details of a place at a glance on the listing page and check out the ratings and reviews to see what other guests who’ve stayed there think about it, too.
DON’T JUST SEE A PLACE, EXPERIENCE IT
Find thousands of experiences around the world, hosted by locals who know their city best—all vetted for quality based on a host’s expertise, reputation and authenticity. Uncover unique perspectives on landmarks and museums. Get a taste of local cuisine through cooking classes and food tours. Enjoy the great outdoors, an art workshop, a live performance and much more. Plus, check out Airbnb Originals—extraordinary experiences hosted by the world’s most interesting people, designed exclusively for Airbnb.
MAKE YOUR STAY EVEN MORE SPECIAL WITH INCREDIBLE SERVICES
Make the most of your stay by booking incredible services at your Airbnb, like private chefs, photography, catering, prepared meals, hair styling, nail treatments, makeup, massages, personal training and spa treatments—each offered by experienced service hosts who have been vetted for quality. You can book thousands of professional services at nearly every price, all in one app, all over the world. Best of all, you don’t need to stay at an Airbnb or even be on a trip to get these services. Schedule a blow dry, training session and more, right at home.
GET A TRAVEL APP THAT TRAVELS WITH YOU
After you book a home, you’ll receive personalised recommendations on the home page suggesting services and experiences for your trip, tailored to where you’re staying and who you’re travelling with. The redesigned Profile gives you a snapshot of all the places you’ve been to on Airbnb and the people you’ve met along the way.
FIND ALL YOUR TRIP INFO IN ONE PLACE
Quickly find or share the details of your reservation—making it easier for everyone to get there, get inside and get connected to Wi-Fi with just a tap. Our in-app messaging means every guest on the trip can easily communicate with hosts to say hi, ask questions and receive to-the-minute booking updates. You can also share photos, videos and even customise an Airbnb Service, all in the same chat. With a day-by-day view of everything you booked in the updated Trips tab, it’s simple to keep track of your plans and get key details like check-in times, special instructions and entry codes all in one place, even when you’re offline.
WANT TO HOST? AIRBNB MAKES IT EASY.
Whether you want to host a home, experience or service, you can reach millions of people travelling and grow your business on Airbnb. List your home in a few simple steps. Or, you can apply to host an experience or service and once approved, you’re ready to welcome the world.
YOU’VE COME THIS FAR—NOW GO FURTHER
Stop reading and fire up the app to book yourself a one-of-a-kind trip on Airbnb.
Airbnb has totally changed the way we find places to stay. The unique service is packed with amazing spots all around the world—from cottages in France to New York City condos. Book private rooms, share homes with a host or list your own space. This full-featured app boasts thousands of rent-ready pads, intuitive filters and a beautiful design.
Terrible customer service - zero help
delphine nc
We booker an Airbnb in Melbourne over New Year’s Eve 4 days before the 31st. We couldn’t find the information on how to get into the house upon arrival or contacted the host so we contacted Airbnb to get some help and guidance on what to do the day before. I spent almost an hour on the phone with someone very unprofessional (screaming at her kids in another language during the conversation) eventually, she told us she would ask a specialist to call us back to get some help. No one called us back …. On the 31st we showed up at the place and the host wasn’t here to welcome us, we have tried to contact them over email phone msg and call but nothing. After struggling for hours on trying to find a solution, We ended up sleeping in the street that night as everywhere else was booked out and as we didn’t have any news from Airbnb customer service…. On the 1st of January, I’ve called Airbnb customer service again to explain our situation and ask to be reimbursed after having a terrible experience with them and the person told me a specialist would call us back to help and added priorities on our case. It’s been 2 days and guess what? No call, no email… we are really wondering if we they are really going to get back to us and reimburse us for their terrible service … I have been using Airbnb over a few years and had never had any problem until now. But I definitely think this one will be the last if they are not doing anything to cover their very unprofessional customer service …..
Gone to the dogs
mrslavalamp
Hosting since 2018 and just recently the app functionality, bookings and support have fallen off the cliff. My listing doesn’t always come up on the map when it is available. If you keep tapping the screen it refreshes, a whole lot of listings briefly pop up then disappear. Even with filters off. We were previously sold out, until about May. Not anymore. Support is still there and the support staff genuinely trying to help but they must be run off their feet as it takes 24 hours to get a reply to a message. Took 4 days to get an issue sorted. Previously it would have been 24 hours.My other gripe is that Airbnb used to be dominated by home stay listings and travellers chose it for that reason. Now it’s all commercial landlords and hotels, hosts with multiple listings. Reviews are not trustworthy because many ‘hosts’ never meet the guests or see/clean the listing so you get weird, inconsiderate, untidy guests with 5 star reviews.Please fix the app so all available listings appear every time… and spend more on support and testing instead of focusing on growing the number of listings. You are killing our business.Sydney renters, I agree more needs to be done. It’s one thing renting out the granny flat on Airbnb like we do. It’s not suited to long term rental and often used by our family but it’s another thing seeing loads of apartments in the inner city literally bought and fitted out out the purpose of listing. The 180 day rule doesn’t seem to have any effect. Re taxes, any host who isn’t already reporting their income to ATO, soon will be, as ATO is getting data from Airbnb.
How Airbnb treat you
husain almajidy
Airbnb and their host have pretty much stolen money from myself. I have paid a bond as requested by the host and Airbnb support & resolution team have been tossing me left and right for more than a month with no result. Airbnb excuse is that the host is not responding so they can not get my bond off them. I had no issues with the host I even left a good review and they did the same so I see no reason by I have not received my $199 bond back. I can only imagine how many people Airbnb and their host have allowed this sort of issues happen to, I pretty much paid double for the apartment I booked. All I got from Airbnb was no help I will be sure to take this further and involve the ombudsman if need be take some legal action because at this point it’s not about the money but about the service I have done nothing but cooperated and all I got in return was money stolen from me. This is disgusting they have wasted a whole month and a half of my life over this, I am so upset that Airbnb and their host are taking advantage of people like myself. This is honestly discrimination, theft in broad day light and it’s so hard to contact them. You end up giving up on getting ur money back but not me I will be sure to make this matter right. I hope someone from Airbnb will stand up and actually provide me with some help.
Now you can book homes, experiences and services—all in one app. Our redesigned app includes personalised recommendations of unique places to stay, unforgettable things to do and incredible services at a range of prices. Plus, get a day-by-day view of your trips, new messaging features and a revamped profile that shows who you are, where you’ve been and who you’ve met along the way. And if you’re hosting, you’ll find useful new tools that make it easier to list your home, experience or service, as well as manage your reservations, scheduling and more.
Version 26.14
The developer, Airbnb, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
